We work hard to help you get your orders to you as quickly as possible. As soon as the payment is accepted and the order is confirmed, we immediately work to get the product shipped to you. This means that we cannot guarantee any changes to your order once it is placed. We will always do our best to accommodate your request, and ask that you contact us right away.

Shortly after placing an order with Namyaa, you will receive a confirmation e-mail with a link to the track your order. This is updated as new information becomes available, such as the tracking number and shipment status.

Oh no! Let's fix this for you. Please reach out with your order number, a picture of your damaged product and the packing slip that came with your order! We require this to be considered for a replacement or refund. Thank you!

Free shipping applies to orders over $75 to shipping addresses anywhere within the US. A Shipping and Handling Fee of $20 is applied to orders totaling $75 or less.

Once your refund has been processed, funds typically take up to 10 business days to appear on your statement, depending on the banking institution.

We accept returns of unopened products for a full refund within 60 days of purchase. So reach out to us here to handle this as quickly as possible. For our team to best assist you, kindly include as much detail as possible, including: your order number the email address that you used to place your order the reason for your return