At Namyaa we understand your needs. However you need not lose heart if you are dissatisfied with the product . In case you need to return a product which is not satisfactory, you just need to drop us a mail on email@example.com
You can e-mail us within 7 days from date of Order. Please mention Order number in subject line to help us quickly process your returns and ensure that the returned product is unused and in saleable condition. Request you to cooperate and maintain the original packaging of return items.
Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
Once your return has been authorised, please refer to email for the return shipping label which is mandatory and should be pasted on every single return packet.
For all self-shipped returns, please ensure that your shipment reaches our warehouse within 10 days from date of raising the return request.
You can return the product in following way:
Self-ship to our Return Cell: You will have to self-ship the product(s) back to us, to reach our Return Cell within 10 days. The same is subject to your returns being inspected and quality check passed on receipt in our warehouse.
All returned products need to clearly bear the consignee address on the return Airway Bill, as given below:
C 65 OKHLA PHASE 1, NEW DELHI 110020YOUR HELPZONE
Our customer care team is happy to assist you anytime between 9:00 AM to 9:00 PM IST and can be reached at firstname.lastname@example.org